Refund policy

Returns 

Unfortunately, we cannot accept returns.  All items are preowned, and as such, will have varying degrees of wear to them.  All bags and other shop items are sold "AS IS".  Final Sale. No exceptions.  Every effort will be made to ensure 'life marks' and imperfections are pointed out.  Should you have questions or wish to see further photos of a product prior to purchasing, please reach out.  Contact information is: info@oakandemberbags.com

We do not honor returns due to Buyers Remorse.  It is the buyers responsibility, and the buyer agrees, to research styles, dimensions, strap lengths, and the product in general PRIOR to purchase.  

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so we can evaluate the issue and make it right.  Our contact is: info@oakandemberbags.com.